Privacy
Policy

This Privacy Policy explains how Ostravix ("we," "us," or "our") handles information in connection with our website and professional services, including web development, mobile app development, UI/UX design, backend and API development, AI and automation solutions, and cloud and DevOps services.

By visiting our website or engaging our services, you acknowledge the practices described in this policy. We are committed to handling any information responsibly, transparently, and in a manner proportionate to the context in which it was provided.

This policy applies to information collected through our website, contact forms, and direct professional communications. It does not apply to third-party websites that may be linked from our site.

Information you provide voluntarily. When you reach out to us through a contact form, email, or other direct communication, you may provide personal information such as your name, email address, company name, project details, or the content of your message. We collect only what you choose to share with us.

Technical information collected automatically. When you visit our website, basic technical data may be collected automatically by our hosting infrastructure or analytics tools. This may include your IP address, browser type and version, device type, operating system, pages visited, referring URLs, and approximate geographic location. This data is used in aggregate to understand how our website is used and to maintain its performance.

We do not collect payment card information directly. We do not collect sensitive personal categories such as health, financial, or government identification data through our website.

Information collected through our website or direct communications may be used for the following purposes:

• To respond to your inquiries, questions, or project requests.
• To communicate with current and prospective clients about our services.
• To provide, deliver, and improve our professional services.
• To maintain the security and operational integrity of our website.
• To understand general website usage patterns and improve the user experience.
• To fulfill contractual obligations when a service agreement is in place.
• To comply with applicable legal obligations or respond to lawful requests.

We use information only to the extent reasonably necessary for these purposes and do not use personal information for automated profiling or decision-making that produces legal or similarly significant effects.

Our website may use cookies or similar technologies to support basic website functionality. Cookies are small text files stored on your device that help us recognize returning visitors and understand how the website is navigated.

Essential cookies are necessary for the website to function correctly. These cannot be disabled without affecting core functionality.

Analytics cookies, if present, collect anonymized or aggregated data about how visitors use the site. Where applicable, this data helps us improve the website. These are not used to build individual advertising profiles.

Most browsers allow you to control or disable cookies through settings. Blocking all cookies may affect the functionality of certain pages.

We do not sell, rent, or trade personal information to third parties.

We may share information with trusted service providers who assist us in operating our website or delivering our services, for example, hosting providers, email delivery services, or collaboration tools. These providers are authorized to use your information only as necessary to perform services on our behalf and are expected to maintain appropriate data protection standards.

We may also disclose information when required to do so by law, or when we believe in good faith that disclosure is necessary to protect our rights, ensure user safety, or comply with a legal process.

We implement reasonable technical and organizational measures to protect information against unauthorized access, disclosure, alteration, or destruction. These include secure communication protocols, access controls, and regular evaluation of our security practices.

While we take these obligations seriously, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security, and we encourage you to exercise caution when sharing information online.

In the event of a data breach that may affect your rights or freedoms, we will take steps to notify affected parties as required by applicable law.

We retain personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected, including responding to inquiries, fulfilling service agreements, maintaining business records, and meeting legal or regulatory obligations.

When information is no longer needed, we take steps to securely delete or anonymize it in accordance with our internal practices. If you wish to request deletion of your information, please see the Your Rights section below.

Ostravix may use third-party infrastructure and service providers to support the operation of our website and delivery of our services. These may include hosting, content delivery, communication, analytics, or other infrastructure services.

Each third-party service provider operates under its own privacy policy and terms. We encourage you to review the privacy policies of any third-party services you interact with independently of Ostravix. We do not claim control over how those services handle data on their own platforms.

Our website may include links to external websites. We are not responsible for the privacy practices of websites we do not operate.

Depending on your location and applicable law, you may have rights regarding the personal information we hold about you. These may include:

• The right to access personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to restrict or object to certain processing activities.
• The right to withdraw consent where processing is based on consent.
• The right to data portability in certain circumstances.

To exercise any of these rights, please contact us using the information in the Contact Us section. We will respond to legitimate requests within a reasonable timeframe consistent with applicable law. We may need to verify your identity before processing certain requests.

Our website and services are not intended for or directed toward children under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information promptly.

If you believe we may have collected information from a child, please contact us so we can address the situation appropriately.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements. When we make changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this policy periodically. Continued use of our website or services following any changes constitutes your acknowledgment of the updated policy. For significant changes, we may provide more prominent notice at our discretion.